Philips 5000 Smart Deadbolt: My Left Palm Works, the Other Does Not

The palm test is the part I am most excited to try on this Philips 5000 Series deadbolt. I enroll my left hand, try the other hand and get a rejection, then return to the enrolled palm and get a successful verification.

That happens on the table during this session. Installing the lock in a door is the follow-up I am planning.

The package includes the door-sensor pieces

I work through the templates, guides and hardware, then look at the inner and outer lock sections. There is also a plug-in chime and separate sensor hardware.

I show the touchscreen area, the concealed key opening and the battery compartment before connecting the two halves for the tabletop test.

The app finds the lock

I open Home Access, find the device and go through setup, including its network connection. I then use the app to unlock it before adding a palm.

The useful result is seeing that setup and the two different palm responses in this recording. A few attempts do not establish a biometric error rate, spoof resistance or an independent security certification.

Two different smart-lock first looks

My Veise smart-lock unboxing is a separate hardware tour with cards and a different lock layout. This Philips session goes farther into tabletop enrollment, while the installed-door test remains future work.

Philips supplied the lock and Geeksoutfit supplied apparel. The original product link is below; no access codes, network details or key information are reproduced here.